Motivation Plan. About my mentor Essay Example for Free

Motivation Plan. About my mentor Essay Tangie Stevenson works for Medicredit Corporation, which is a Management and Recovery Agency, better known as The Outsource Group. This agency is a third party collection agency which a third-party collection agency is as agency that was not a party to the original contract between a creditor first-party and a debtor second-party. In most cases, a third-party collection agency is used once internal first-party collection efforts have been considered unsuccessful. First-party collection agency usually lasts for a period of months before the debt is turned over to a third-party collection agency. A creditor assigns accounts to a third-party collection agency for a fee. The fee differs depending on a wide variety of factors ranging from the collection agency that the creditor chooses to work with, to the number and type of accounts that will be submitted on a routine basis. The fee can be as simple as a flat fee per account submitted or a performance percentage fee on each amount that is collected. In some cases, it may be a combination of both. It is dependent upon the relationship that is agreed upon. As a collections manager Tangie oversee’s all activities related to the company’s credit and collections. She is responsible for formulating, implementing, and maintaining credit and collections policies, monitoring collections and past due accounts, reporting on the activities of the accounts receivable department, and ensuring timely collection of customer accounts receivables. She also provides training, direction, and evaluation of credit and collections employees. In addition to overseeing the collection department staff, she tracks customer feedback through the review of incoming letters, emails, and phone calls and the analytical data collected through outside reporting agencies. She also identifies errors or glitches in collection procedures and recommends solutions to increase collections on delinquent accounts while ensuring customer satisfaction and retention. The Plan I have established a plan to keep the employees in Tangie’s department motivated and satisfied. Keeping employees motivated and satisfied are important elements of not only getting the most out of your employees, but also in retaining your best employees. The best employees are always in high demand, and will change companies if they are not kept motivated and satisfied at work. It doesn’t matter what you build, invent or sell; your organization can’t move forward without people. CEOs, company founders and managers the world over know that keeping the teams beneath them moving forward together in harmony means the difference between winning and dying. The plan that can be applied to Tangie’s department that would increase the motivation, satisfaction and performance would be to first, have the team members build ownership among themselves. They must feel as if they own the place and not just work here. Once of the principles of self-managed teams is to organize around a whole service or product. One way to inspire this feeling is to have each of the members become familiar with what the other members are doing, allowing them to bring their ideas for improvement to the table and have input in the entire process. If the roles are too specialized, have each of the members of the team exchange responsibilities often. This all makes them feel like â€Å"it’s mine†, and most people, when it’s theirs, really don’t want to fail. Next, you must trust the employees to leave their comfort zones. This means to allow them to do more than one specific task, it will allow them to grow and become more confident in their abilities while making them feel more valuable to the organization. Even though as a manager it may feel like allowing individuals to try new things presents a risk to productivity or places workers outside of their established place, it heads off other issues. The bigger risk is having people get burnt out or bored. Then, is to keep the team informed; business leaders have a clearer perspective on the bigger picture than their employees do. It’s really important to tell subordinates what’s going on. What a manager may take for common knowledge about how things are going or what challenges are down the road, employees should be informed of. Spreading the intel lets everyone in on the lay of the land and at the same time strengthens the feeling among workers that they are an important asset to the organization. Then, is the fact that your employees are adults so treat them as such. This is also important when it comes to motivation and satisfaction in the organization. Employees need to be dealt with in a respectable manner. In any organization there is going to be bad news. It could have to do with the individual or the company as a whole but just remember to treat employees accordingly. As a manager, if you choose to keep people in the dark about trying times or issues, the fallout could be more serious than the issue itself. When people are left out, they tend to make things up. An important part of the plan is to remember that money matters, but not as much as you think. Compensation packages are a big deal when employees are hired, but once hired the motivation tends to go downhill. The motivation then comes from things like the challenge of the work, the purpose of the work, the opportunity to learn, and the opportunity to contribute. Last, is to reward and recognize employees if they’ve done something truly outstanding. Instead of telling others that your employees are doing such a great job, take the time to bring a specific person into your office or write an email or note along with that person’s paycheck to let him know that his work is truly outstanding. Rewarding them with small gifts like tickets to a movie, a gift certificate to a grocery store or even highly wish for tickets to a sports game is a good reward. Reward employees with time off, you will be astounded to see how quickly your employees get to work when you offer to let them leave a little early or if you give them the option of coming to work a little late the next day. Reference Forbes. (2013). 7 Ways to Keep Your Employees Happy (And Working Really Hard). Retrieved from http://www.forbes.com/sites/karstenstrauss/2013/09/08/7-ways-to-keep-your-employees-happy-and-working-really-hard/

The Gap Inc Essays -- Business and Management Studies

The Gap Inc 1. Case Summary The Gap, Inc is a chain of retail stores that sell casual apparel, shoes, and accessories for men, woman and children. Headquarter in San Francisco; the stores operate under a variety of names including: Gap, Banana Republic, Old Navy Clothing Company, Gap Kids, and baby Gap. All merchandise sold by chain is private label. The Gap was founded in 1969 when Donald Fisher and his wife, Doris opened a small clothing store near San Francisco State University. By 1971 they were operating six Gap stores. In 1995, Fisher retired as CEO and Drexler, now age 50, took over the title. The Gap contracted with over 500 manufacturers around the world that made the companies private label apparel according to Gap specifications. Gap, Inc purchased about 30 % of its cloth from manufacturer located in United State and 70% from vendor located in 46 foreign countries. No single supplier provided more than 5 % of its merchandise. In the wake of concern over third world working conditions, the Gap also adopted a set of sourcing principle and guideline. This provide standard that the vendors had to meet including: engage in no form of discrimination, used no forced or prison labor, employee no children under 14 years of age, provide a safe working environment for employees, pay the legal minimum weight of the local industry standard- whichever is greater. The Gap’s supplier should also meet all applicable local environmental regulation, and comply with the Gap own more stringent environmental standards, neither threaten nor penalize employees for their efforts to organize or bargain collectively and uphold local custom laws. To ensure compliance with its standards, the Gap sends a Gap Field Representative to conduct in-depth interview with a prospective supplier prior to the initiation of a business relationship. The Gap supplier in Salvador, run by Mandarin International, Taiwanese-owned Company that operated apparel assembly plants around the world. The Gap had begun contracting with Mandarin plants in El Salvador in 1992. A worker there was paid approximately 12 cents for assembling a Gap three-quarter sleeves t-shirt or turtle neck, which retailed at about $20 in the United States. Wages at the Mandarin plants averaged 56 cents an hour-a level that was claimed to provide only 80% of the amount neede... ...arin employee who make Gap product. - The Gap should make sure the entire supplier fulfills its sourcing principle and guidelines. The supplier which doesn’t implemented the entire Gap standard and the local government standard, the Gap should avoid doing business with them. - Mandarin International done unethical business by not allowing their employee to make union (fired all the union members) and all the unethical behavior toward the employee. Recommendation - The Gap should choose their supplier carefully and maximize the Gap field representative by put an eyes and do the regular inspection not only when they start the business but always monitoring the working and social condition of the supplier to comply with the Gap code of conduct and also the local government laws. - The Gap representative officer should do the interview without being known by the Mandarin International, so the employee would be freely to speak about what really happened in the factory. - The Gap should give more effort to increase the quality of live their supplier employee which usually in the third world by giving education or other benefit.

Frederick Douglass

The American Slave In Sharon McElwee’s literary analysis of Frederic Douglass literary piece, â€Å"The Narrative of Frederick Douglass, an American Slave, by Frederick Douglass,† Sharon breaks down the different key elements in Douglass’ story that make it so outstanding. Frederick Douglass is famous for his speech given during a time where slavery was still considered acceptable and was used by most wealthy white. Slavery was not viewed as cruel, but a valuable business that could earn them money. Although Douglass was not alone, his speech stands out among the others who were fighting for their freedom. Sharon first notices the use of repetition that Douglass uses in his work. She claims that this theme of repetition allows the reader to focus primarily on the content, or message, rather than the literary structure that may sometimes be distracting. Douglass left little room for the imagination and made sure to reiterate and describe exactly what he was saying. She gathers from his works that Douglass wanted to get one main point across; that slavery is dehumanizing and an unfair practice that should be done away with. Because Douglass mentioned these two things numerous times, the reader is able to really connect with the purpose of Douglass argument. Douglass would use words with negative connotation repeatedly throughout his descriptions to help emphasize the fact that nothing good was to be associated with slavery. Sharon even notes that each sentence has a formula that Douglass used to help eliminate any outside thought. Before the semicolon, the first word of each section is the, the second word is an adjective that ends in -er, the third word is either he or she, depending on the subject, and the final word of each section is a verb ending in -ed. This formula makes for easy reading, and again puts the emphasis on the act, allowing the reader to feel they are watching this event unfold in front of them and are able to create their own image instead of some made up, un realistic image that represents a false meaning. Sharon believes that Douglass strongest point throughout his entire work was the incident of the innocent slave being whipped by his slave master for no reason. Sympathy always helps the reader to feel more connected and emotionally involved with the piece. Douglass describes how an innocent slave is beaten for every action he made, no matter if it was right or wrong. This also is made even more powerful by a continuation of repetition throughout his description. Sharon see’s strength in Douglass writing when he describes the beauty of freedom as a ‘glorious resurrection from the tomb of slavery to the heaven of freedom. ’ During this time, the dominant religion was Christianity, therefore Douglass made a spiritual connection with the majority of his readers by making biblical references to the joy of being a free man. Although Sharon sees that Douglass, who is a Christian himself, hates any Christian who owns slaves. Douglass does a good job of hiding this fact from his readers due to his knowledge that a vast majority of his audience would indeed be slave owning Christians. Sharon agrees that Douglass is regarded as one of the greatest anti-slavery works ever written in American history. Through his use of repetition, his emotional and spiritual connection, and his confidence, Douglass was able to get people thinking about right and wrong. His clever writing made it clear and easy for the reader to fully understand his message, leaving no room for doubt about the way Douglass feels about what is going on around him. No fancy tricks, no crazy words, just quick and to the point. The reader gets a up-close and personal look at the unfair treatment of slaves and is allowed to fully understand why slavery should be abolished. I agree with everything that Sharon mentioned in her critique. I would have liked for her to focus more on Frederic Douglass himself and really dig deep into the kind of person he was. I believe, as a reader, that if I felt more acquainted with Frederic I would have connected with her analysis even more. But, Sharon stuck to her job and did a critique on the literary piece and not the author! Frederick Douglass The American Slave In Sharon McElwee’s literary analysis of Frederic Douglass literary piece, â€Å"The Narrative of Frederick Douglass, an American Slave, by Frederick Douglass,† Sharon breaks down the different key elements in Douglass’ story that make it so outstanding. Frederick Douglass is famous for his speech given during a time where slavery was still considered acceptable and was used by most wealthy white. Slavery was not viewed as cruel, but a valuable business that could earn them money. Although Douglass was not alone, his speech stands out among the others who were fighting for their freedom. Sharon first notices the use of repetition that Douglass uses in his work. She claims that this theme of repetition allows the reader to focus primarily on the content, or message, rather than the literary structure that may sometimes be distracting. Douglass left little room for the imagination and made sure to reiterate and describe exactly what he was saying. She gathers from his works that Douglass wanted to get one main point across; that slavery is dehumanizing and an unfair practice that should be done away with. Because Douglass mentioned these two things numerous times, the reader is able to really connect with the purpose of Douglass argument. Douglass would use words with negative connotation repeatedly throughout his descriptions to help emphasize the fact that nothing good was to be associated with slavery. Sharon even notes that each sentence has a formula that Douglass used to help eliminate any outside thought. Before the semicolon, the first word of each section is the, the second word is an adjective that ends in -er, the third word is either he or she, depending on the subject, and the final word of each section is a verb ending in -ed. This formula makes for easy reading, and again puts the emphasis on the act, allowing the reader to feel they are watching this event unfold in front of them and are able to create their own image instead of some made up, un realistic image that represents a false meaning. Sharon believes that Douglass strongest point throughout his entire work was the incident of the innocent slave being whipped by his slave master for no reason. Sympathy always helps the reader to feel more connected and emotionally involved with the piece. Douglass describes how an innocent slave is beaten for every action he made, no matter if it was right or wrong. This also is made even more powerful by a continuation of repetition throughout his description. Sharon see’s strength in Douglass writing when he describes the beauty of freedom as a ‘glorious resurrection from the tomb of slavery to the heaven of freedom. ’ During this time, the dominant religion was Christianity, therefore Douglass made a spiritual connection with the majority of his readers by making biblical references to the joy of being a free man. Although Sharon sees that Douglass, who is a Christian himself, hates any Christian who owns slaves. Douglass does a good job of hiding this fact from his readers due to his knowledge that a vast majority of his audience would indeed be slave owning Christians. Sharon agrees that Douglass is regarded as one of the greatest anti-slavery works ever written in American history. Through his use of repetition, his emotional and spiritual connection, and his confidence, Douglass was able to get people thinking about right and wrong. His clever writing made it clear and easy for the reader to fully understand his message, leaving no room for doubt about the way Douglass feels about what is going on around him. No fancy tricks, no crazy words, just quick and to the point. The reader gets a up-close and personal look at the unfair treatment of slaves and is allowed to fully understand why slavery should be abolished. I agree with everything that Sharon mentioned in her critique. I would have liked for her to focus more on Frederic Douglass himself and really dig deep into the kind of person he was. I believe, as a reader, that if I felt more acquainted with Frederic I would have connected with her analysis even more. But, Sharon stuck to her job and did a critique on the literary piece and not the author!

College Vs. High School - 938 Words

Welcome to college! Congratulations on making it this far! Now the time comes to ramp up the ante! No such program as stepping up to college exists as it does for for high school. Oh wait! It’s called high school. Move it or lose it now, your future rests on your shoulders. High school teachers just handed you your future based on the way you schooled, and college professors tell you to figure it out. College trips up hundreds of students a year, refrain from letting yourself become one of them. Your class strategies must improve as will your study habits and reading habits to fulfill new demands of college classes and avoid sliding into the pitfalls of doom. Umpteen million utilities and tricks to remember when it comes to college classes begin to surface if you google â€Å"college vs. high school†. Sever Kvigne, a student at UWGB, tells us our first point regarding classes. Students too often skip class, Kviane says, and wind up failing (9/4/15). Attendi ng class gleams success, regardless how simple catching back up by finding a friend and their notes may seem. Overthinking it, fabricating excuses, and debating reveal a descent into the pits; just go. You will ameliorate learning since your brain stores what you hear and correlates that to the image of your notes; the process of active learning. Honestly, where else can you learn the material this effectively? With note taking in mind, we explore what Rachael, Daigle, and Rachael, tell us that paraphrasingShow MoreRelatedCollege Vs. High School858 Words   |  4 PagesCollege Vs. High School Some may think that high school and college reading and writing are similar and that it’s just the next level up but it s not, they differentiate in many ways. College reading and writing is more than that, it’s a completely different world when compared to high school. It’s much more advanced and complexed. Some ideas that can be compared are the way we annotate, understand text, assignment topics, the depth of research, and so on. This is important to understanding howRead MoreHigh School Vs. College873 Words   |  4 PagesHigh School Vs. College The transition from high school to college is not only an exciting challenge, but also a great milestone in one’s life. High school and college both share the common goal of expanding students’ knowledge; however, there are many differences between high school and college. They are similar in such ways that you still have to go to class, do class work, take test, and study hard. They differ because in college one is taking on an entire new load of responsibility and optionsRead MoreHigh School Vs. College1149 Words   |  5 PagesProfessor Grunow Writing 1010 October 26, 2015 High School vs. College Graduating from high school is what every student is looking forward to. However, going to college is a big accomplishment for all students. The first day of freshman high school and college feels the same, the excitement and pressured. As many students experienced, both high school and college could be compared their similarities. First, both students in college and high school are expected to behave in well mannered, attendRead MoreHigh School Vs. College1217 Words   |  5 PagesHigh School vs. College In the America, children begin school around the age of six. Once a student enters elementary school, most stay there for five to six years before they go on to secondary school, which involves middle school and high school. After graduating high school some students go on to pursue a â€Å"higher education† through college, but any further schooling after high school is no longer mandatory. In the professional world it is becoming harder and harder for high school students toRead MoreHigh School Vs. College923 Words   |  4 PagesEng. 110-48 31 August 2015 High School Vs. College High school and college are both higher education institutions that enlighten students; however, there are many differences between the two that make them both unique. In high school, the goal is to gain a broad understanding of numerous subjects so that when they arrive to college, they have an understanding of their interests, goals, dreams, and what it takes to pursue their potential career. High school works as a place for students toRead MoreHigh School Vs. College1236 Words   |  5 Pages201    High school vs. College Having a great education is the best legacy in life. It is a proven fact. This accomplishment requires moving on from high school, as well as from college. Moving from high school to college might be an energizing change, yet it is additionally an exceptionally troublesome one. It is a test that the understudy will battle with and in the end change in accordance with after some time. Despite the fact that there are numerous contrasts between high school and college, oneRead MoreHigh School Vs. College965 Words   |  4 PagesHigh School vs. College In the American schooling system, children begin primary school around the age of six, this is called elementary school and most students stay there for five to six years before they go on to secondary school which involves middle school and high school. After graduating high school some students may go on to â€Å"higher education† known as college, but any schooling done after high school is no longer mandatory. In high school there is a certain structure that has to beRead MoreHigh School Vs. College853 Words   |  4 Pagesdifference between high school and college from having bells to a no dress policy. For high school students, they are obligated to go, and if they don’t attend then the government comes into play. As for college, it s a choice to go back to school. Students in college have variety of classes to choose from and freedom,etc. This could be freedom from parents or just doing whatever you want without parents barking at you, because you are now an adult. Even though I have been in college for only a semesterRead MoreHigh School Vs. College1294 Words   |  6 PagesHigh School Versus College Schools are undoubtedly important to one’s education. The most important of those schools are high schools and colleges because they have the most impact on deciding what occupation a student wants to pursue. Although high schools and colleges share similarities in providing education, there are also many differences between each other. In both high schools and colleges there are teachers that educate students on certain subjects. Those subjects can range from mathematicsRead MoreHigh School Vs. College1434 Words   |  6 Pagespeople believe that transitioning from a High School environment to a College environment is arduous, others believe it is effortless. High School and College both require teachers and work, but they both have differences that many people are not aware of. People will say that college and High School are similar because they both require effort for one to pass, but what they do not realize is the amount of effort which is necessary for each. With High School, teachers give students busy work that will